We are committed to protecting and respecting your privacy.
This Privacy Policy (together with our Terms of Use (and any documents referred to in it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our practices regarding your personal data and how we treat it. If you do not wish your personal data to be used in the ways set out in this Privacy Policy, you should not use this website.
For the purpose of any applicable data protection laws, including the EU General Data Protection Regulation, the data controller is nChain Holdings Limited.
We will collect and process the following data about you:
We use information held about you in the following ways:
Information you give to us
This is information about you that you give us by filling in forms on our Site or by corresponding with us by phone, e-mail or otherwise. It includes information you provide, for example, when you register to use our Site, subscribe to any services we provide, and when you report a problem with our Site. The information you give us may include your name, address, e-mail address and phone number.
We use this information in the following ways:
Information we collect from you
When you visit our Site, we may use cookies and similar technologies to automatically collect the following information:
To learn more about how we use cookies and how to control which cookies are used, please see our Cookie Notice.
We use the information we collect from you in the following ways:
Information we receive from other sources
This is information we receive about you if you use any of the other websites we operate or the other services we provide. We may work with third parties (including, for example, business partners, sub-contractors in technical, payment and delivery services, advertising networks, analytics providers, search information providers, credit reference agencies). These third parties may share information with us in accordance with their own data protection policies and procedures.
Please note that third parties have their own privacy policies and that we have no control over how third parties use personal information. You should check the privacy policies of third party sites before you submit any personal information to these websites.
We may combine information you give to us with any information we collect about you and/or information we receive from other sources and use it in the ways set out above (depending on the types of information we receive) where this is necessary for our legitimate business purposes in providing you with a better and more tailored experience.
We may share your personal information with:
The personal data that we collect may be transferred to, and stored at, a destination outside the European Economic Area (“EEA”). It may be processed by staff outside the EEA who work for us or for one of our suppliers engaged in the processing of your personal details. We will take all reasonable and necessary steps to ensure your personal data is treated securely and in accordance with this Privacy Policy and applicable Data protection Laws, and will not transfer personal data outside the EEA unless an appropriate safeguard is implemented, such as entering into EU standard contractual clauses (or equivalent measures) with the party outside the EEA receiving the data..
Please note that unfortunately the transmission of information via the internet is not completely secure. Although we do our best to protect your personal data, we cannot guarantee its security once transmitted to our Site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
You have the right to ask us at any time not to process your personal data for marketing purposes, or to stop processing your data for these purposes if you have previously agreed to this. You can exercise your right to prevent the processing of your personal data for marketing purposes by checking certain boxes on the forms we use to collect your data. If you have already agreed to receive marketing communications from us but have now changed your mind, you can easily unsubscribe at any time by following the instructions (such as to click an “Unsubscribe” link in emails) included in these marketing communications. Alternatively, you can email us at [email protected].
Our Site may contain links to and from websites of our partner networks, advertisers and affiliates. If you follow a link to these websites, they have their own privacy policies and we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
Under applicable data protection laws (to the extent they apply to the Site and to you), you have the right to:
You can make any of these requests in relation to your personal data by sending the request by mail to [email protected]
You also have the right to lodge a complaint with the local data protection authority if you believe that we have not complied with applicable data protection laws. If you are based in, or the issue relates to, the UK, the Information Commissioner’s Office can be contacted as follows:
Telephone: +44 0303 123 1113
Email: [email protected]
Website: www.ico.org.uk
Web-form: www.ico.org.uk/concerns/
Address: Water Lane, Wycliffe House, Wilmslow, Cheshire, SK9 5AF
If you are based or the issue you would like to complain about took place elsewhere in the European Economic Area (EEA), please click here for a list of local data protection authorities in the other EEA countries.
Your personal information is processed by us and/or our service providers only for the period necessary for the purposes for which the information is collected. When we no longer need to use your information for those purposes, we will remove it from our systems and records or take steps to anonymise it so that you can no longer be identified from it (unless we need to keep your information to comply with legal or regulatory obligations to which we are subject).
Any changes we make to our Privacy Policy in the future will be posted on this page.