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Overview
A quick overview
We are looking for an IT Support and Infrastructure analyst to join our growing IT Team based in our London Office.
You will be joining a team who are highly enthusiastic about providing our users with an excellent experience as well as supporting and monitoring the infrastructure of our users.
responsibilities
We expect you to
- Ensure that systems / services are provided at an optimum performance level that meet agreed SLA
- Maintain, update, and create documentation for IT support team and staff.
- Keep systems up to date through regular managed updates.
- Monitor networking equipment and servers.
- Provide support in person to staff within the office.
- Provide telephone and email support to staff working remotely.
- Identify opportunities for improvement and make recommendations to line management.
Experience & REQUIREMENTS
We are looking for
- Previous experience as a help desk technician, computer technician, or IT support analyst.
- Good general level of education. A-levels or equivalent, with GCSE grades A-C or equivalent in English Language and Mathematics.
- Desired: degree or equivalent; Bachelor’s degree in computer science, information systems or related field preferred
- Desired: CompTIA A+, CompTIA Net+ certification or any other related IT professional certification
- Desired: knowledge and interest of bitcoin/blockchain
BENEFITS
At nChain, two days will never be the same.
We are cultivating a strong social culture and are focused on provided benefits for our people.
Benefits at nChain
25 days of holidays + bank holidays.
A pension match scheme of up to 5%.
Private healthcare insurance, where dependents can be added.
Cycle to work scheme
Life assurance of 4 times the salary.
Exciting office culture
Flexible working
Employee benefits and rewards platfom
APPLY NOW
If you believe that this position suits you, than we kindly ask you to send us your CV.
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Thank you for your interest in joining nChain.
A member of our HR team will be in contact with you soon.